[Eug-lug] Looks like Dell is going to start pre-installing Linux

[Ben Barrett]

Agreed -- I don't know if what quality of on-site service Dell provides in
this area,
but I think their coverage plans are pretty cheap actually.... try hiring
someone
on an hourly basis when you're in a pinch, that nearly spells S-O-L.  :)

Very few DIYer's, even, do it ALL themselves...

ben


On 2/26/07, silver <silverlining2007 at gmail.com> wrote:
>
> Yes those are my thoughts also. A whitebox puts the onus of support on me
> and only me. I can troubleshoot my own stuff when needed. But when setting
> up friends and relatives with Linux on the desktop, the assurance of
> knowing
> they will have access to hardware support when I am unavailable is what
> I'm
> after.
>
> ----- Original Message -----
> From: "Michael Miller" <mike.mikemiller at gmail.com>
> To: "Eugene Unix and Gnu/Linux User Group" <euglug at euglug.org>
> Sent: Monday, February 26, 2007 2:00 PM
> Subject: Re: [Eug-lug] Looks like Dell is going to start pre-installing
> Linux
>
>
> Bob,
>
> Your point is very true.  I guess what my point was if you are using
> white boxes.  An let's say you have a processor, hard drive and or
> memory failure.  You have to deal with that your self.  If you have a
> supported system by HP or Dell they send you a new part by way of UPS,
> FedEx or USPS.  You might even elect to pay for a 8x5 or 24/7 support
> contract.  That way you have very little down time.  Not only that but
> you might even get 98.765% or 99.999% uptime.  Some business try to,
> or want to meet the five nines.
>
> -Miller
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